State CIOs Promote Business Innovation and Request Reform in NASCIO/TechAmerica/Grant Thornton Survey

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Washington, DC (July 27, 2010) – In a study released today by the National Association of State Chief Information Officers (NASCIO), TechAmerica and Grant Thornton, state CIOs emphasized the need to upgrade IT governance and strengthen central IT organizations in order to achieve goals for enhanced services and new efficiencies under tightened budgets.

“State governments will continue to endure tough fiscal conditions, which makes the state CIO’s job even more challenging. However, the results of the survey clearly indicate this situation presents opportunities for CIOs to execute on cost-saving strategies, innovative business models, and advance the use of emerging technologies” said Doug Robinson, Executive Director of NASCIO.

“State CIOs, and their partners in the private sector, have responded to tough economic conditions with strong efforts to reduce costs and consolidate services,” said TechAmerica President and CEO Phil Bond. “We are pleased to collaborate with NASCIO and Grant Thornton on this survey, which sheds light on how CIOs around the country drive change in the way government works and enable states to do more with less. We agree with the CIOs that more needs to be done to encourage states to procure and deploy innovative IT solutions in cost-effective ways.”

Hank Steininger, Managing Partner of Grant Thornton’s Global Public Sector Practice, noted: “The results of this survey provide valuable insight to state government legislative and executive leadership as they formulate new budgets and enact policy changes in the coming months.  With 37 governors races this year the information presented in this survey makes available to the incumbents and candidates the candid thoughts of the IT leadership on the current status of state IT as well as ways to improve efficiencies and operations and produce cost savings for states.  Information technology is the enabler of government, in short, IT powers the business of government.  States spend a significant amount of money on improving existing and building new IT systems.  The results demonstrated in this report can be used to help drive new and better IT-related policies in the states.”

Facing the expectation of lower IT budgets and increased demands for new IT-enabled services, CIOs are consolidating applications and data centers, rolling out shared services and managed services models, and embracing emerging technologies, such as cloud computing and social media. Key challenges facing the CIOs are IT governance, in which they often find an imbalance between accountability and authority, IT portfolio management, and procurement processes. In the 60% of states which have an active portfolio management methodology in place, CIOs gave those processes a middling “C” grade. Likewise, procurement processes were found wanting, as most State CIOs see the need for reforms that will align state IT procurement with commercially-oriented contracting practices.

The survey addresses CIO views on IT portfolio management, IT investments and budgets, statewide IT business models, procurement, project management practices, and emerging technologies.

A full copy of the survey is available via the following link.

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NASCIO is the premier network and resource for state CIOs and a leading advocate for technology policy at all levels of government. NASCIO represents state chief information officers and information technology executives from the states, territories, and the District of Columbia. The primary state government members are senior officials who have executive level and statewide responsibility for information technology leadership. State officials who are involved in agency level information technology management may participate as state members. Representatives from other public sector and non-profit organizations may also participate as associate members. Private sector firms may join as corporate members and participate in the Corporate Leadership Council. For more information about NASCIO visit

About TechAmerica

TechAmerica is the leading voice for the U.S. technology industry – the driving force behind productivity growth and jobs creation in the United States and the foundation of the global innovation economy. Representing approximately 1,200 member companies of all sizes from the public and commercial sectors of the economy, it is the industry’s largest advocacy organization and is dedicated to helping members’ top and bottom lines. TechAmerica is also the technology industry’s only grassroots-to-global advocacy network, with offices in state capitals around the United States, Washington, D.C., Europe (Brussels) and Asia (Beijing).It was formed by the merger of AeA (formerly the American Electronics Association), the Cyber Security Industry Alliance (CSIA), the Information Technology Association of America (ITAA) and the Government Electronics & Information Technology Association (GEIA).Learn more about TechAmerica at

About Grant Thornton LLP
The people in the independent firms of Grant Thornton International Ltd provide personalized attention and the highest quality service to public and private clients in more than 100 countries. Grant Thornton LLP is the U.S. member firm of Grant Thornton International Ltd, one of the six global audit, tax and advisory organizations. Grant Thornton International Ltd and its member firms are not a worldwide partnership, as each member firm is a separate and distinct legal entity. In the U.S., visit Grant Thornton LLP at